Planning to implement service management 

 - 1st. ed., 6th. reimpr. 
 - Norwich, NR   : TSO   , 2002 
 - xvi, 208 p. :  il. 
<br/><br/><label>Subjects--Topical Terms: </label><br/> GESTION EMPRESARIAL<br/> PLANIFICACION EMPRESARIAL<br/> ADMINISTRACION EMPRESARIAL
<br/><br/><label>Universal Decimal Class. No.: </label>65.012.4 P712p